Privacy policy

At Werribee Hair Lab, we are committed to protecting your privacy and ensuring the security of any personal information you provide to us. This privacy policy outlines how we collect, use, and protect your information in compliance with Australian privacy laws.

1. Information We Collect

We may collect personal information when you:

  • Book an appointment or consultation

  • Interact with our website or social media platforms

  • Contact us for inquiries or customer service

The types of personal information we collect may include your name, contact details (such as email address and phone number), and any other details you provide during your interaction with us.

2. How We Use Your Information

The personal information we collect is used to:

  • Schedule and manage your appointments

  • Respond to your inquiries and provide customer service

  • Improve our services and website functionality

We will not sell, rent, or share your personal information with third parties unless required by law or with your consent.

3. Security of Your Information

We take reasonable steps to protect your personal information from unauthorised access, misuse, or disclosure. However, no method of data transmission or storage is 100% secure, and we cannot guarantee the absolute security of your information.

4. Cookies and Website Tracking

Our website may use cookies and tracking technologies to enhance your browsing experience. These technologies may collect non-personally identifiable information, such as your IP address and browsing behavior, to improve website functionality and analytics.

5. Your Rights

You have the right to access, update, or delete any personal information we hold about you. If you wish to exercise these rights, please contact samanthamaudsley@hotmail.com.

6. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and we encourage you to review this policy periodically.

7. Contact Us

If you have any questions or concerns about this privacy policy or how we handle your personal information, please contact samanthamaudsley@hotmail.com.