Terms of service

Welcome to Werribee Hair Lab! These Terms of Service outline the rules and regulations for using our website and services. By booking an appointment or using our services, you agree to comply with these terms.

1. Appointments and Cancellations

  • Appointments can be booked through the messenger app, by phone, or in person.

  • A consultation is required before booking your first appointment to discuss your hair goals and budget. The consultation must take place on a seperate day.

  • We require 24 hours notice for cancellations or rescheduling. Failure to provide adequate notice may result in a cancellation fee.

  • We reserve the right to refuse service or reschedule appointments due to unforeseen circumstances.

2. Payment

  • Payment is required at the time of service. We accept cash, PayPal and bank transfer.

  • Prices for services are displayed on our website and are subject to change without notice.

  • Any promotional offers or discounts are valid for a limited time and cannot be combined unless specified.

3. Personal Information

By booking an appointment, you consent to the collection and use of your personal information in accordance with our Privacy Policy.

4. Services and Results

  • We aim to provide the highest quality services tailored to your individual needs. However, results may vary based on hair type, condition, and maintenance.

  • Werribee Hair Lab is not responsible for any adverse reactions to products or treatments that were not disclosed prior to your appointment. Please inform us of any allergies or sensitivities before your service.

5. Female-Only Salon Policy

Werribee Hair Lab operates as a female-only salon to provide a comfortable and judgment-free environment for our clients. We reserve the right to enforce this policy to ensure the best experience for all.

6. Intellectual Property

All content on our website, including text, images, and logos, is the property of Werribee Hair Lab and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without prior written permission.

7. Limitation of Liability

Werribee Hair Lab is not liable for any direct, indirect, incidental, or consequential damages that may arise from the use of our services or products, including but not limited to allergic reactions or dissatisfaction with the results.

8. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice. Any changes will be effective immediately upon posting on our website, and your continued use of our services constitutes your acceptance of the revised terms.

9. Contact Us

If you have any questions or concerns about these Terms of Service, please contact samanthamaudsley@hotmail.com.